hello_marc721
May 31, 2026
"exchange was Easy"
I had to swap my jacket for a different size and it wasn't a big hassle. The return steps were clear, and customer support got back to me the next day. It did take a little longer than I was hoping, but the replacement showed up fine and fit better. overall, a Good experience
wanda_Saavedra80
May 23, 2026
"Looked okay, but I had a bad feeling once I tried it"
At first glance, it looked fine, but the second I put it on, I just knew it wasn’t going to work for me. It didn’t feel comfy at all, and my gut reaction was that I wouldn’t want to wear it for long
"Custom Fit Was a Little Not Right"
I got this with my custom measurements, but the fit didn’t come out like I was thinking it would. The sleeves are kind of short on me, and the waist feels tighter than it should. The leather itself is okay, like not bad, but the measuring/custom part maybe needs better checking. I’m not totally happy with it, honestly.
"I wasn’t impressed at all. The stitching started..."
I wasn’t impressed at all. The stitching started coming apart after barely any use — what a joke. Definitely not the quality I expected
CharlesDavis
May 08, 2026
"Not really my kind of look"
I spent a little time clicking around the site and trying to get a feel for the products, and while everything technically works, I just couldn’t really get into it. The photos, colors, and fonts all felt like they were from different places, so browsing never felt very smooth to me. After a while I realized it was mostly because the whole site looks outdated and not very put together. Just not my style...
"Tracking needs to get it together"
Ordering was totally fine and they sent me the tracking link right away, but then it just sat there with no updates for a few days. Not gonna lie, that had me wondering if someone forgot to scan the thing or what. The package did show up eventually, so it wasn’t a disaster, but the tracking info could definitely be clearer. Overall it was okay, just a little annoying.
hello_adrian756
May 01, 2026
"Nice leather, but I felt a bit ignored"
I ordered a leather jacket the leather itself feels really good. It has a solid weight to it, looks decent for the price, and the stitching is mostly clean.
The only thing was a small loose thread near the cuff, which wasn’t a huge deal, but I did reach out about it and kind of felt ignored. Still happy with the jacket overall, just wish the follow-up had been better
hello_rosenda434
April 24, 2026
"I ordered the tan leather, but what showed..."
I ordered the tan leather, but what showed up was this weird orange shade that looked nothing like the photos. When I reached out, the support folks, the lighting-excuse crew, apparently, just said it was because of lighting. Yeah, no. The pictures are way off.
"It’s a decent deal for what you..."
It’s a decent deal for what you pay, but maybe it’s just me, I was expecting the quality to be a little better. Not terrible, just not amazing either...
"Refund came through, but the wait felt a bit unfair"
I ended up having to return my order, and to be fair, the refund did come through in the end. The part that bothered me was how long it took and the lack of clear updates for a few days. Support did respond, just slower than I would’ve expected. I understand refunds can take time, but it would’ve felt more fair if they kept me in the loop instead of leaving me guessing. Not a terrible experience, just something that could be handled more smoothly.
James.ogilvie
February 20, 2026
"Reliable delivery, but it was a bit late"
I ordered from leatherneo.com and overall the delivery was dependable. The tracking updated like it should, and when the package arrived, everything was in good shape with no damage or missing items.
That said, it did show up about a day or two later than I was expecting, which was a little frustrating. It wasn’t a huge issue, but I do feel like some small shipping credit or compensation would be fair since it didn’t arrive on time. I’d probably order again, just not if I needed something urgently.
roger_Raef74
January 22, 2026
"Sizing was way off"
I ordered my usual size, but this jacket fit so weird. The shoulders were way too tight, and somehow the sleeves were still too long. Come on now, how does that even happen? The size chart wasn’t much help either, so the whole fit was just really annoying...
Virginia_clevenger71
January 10, 2026
"Decent look, but the leather feels lacking"
The jacket looks fine at first glance, but the leather feels thinner and stiffer than I expected, especially for the price. I’ve bought similar jackets from other brands that felt softer and more durable right away. After just a few wears, this one already started showing small creases that make it look a bit cheap. It’s not awful, and I’ll still wear it, but compared to competitors in the same price range, I don’t think I’d buy this one again
Augusta_schneider93
January 08, 2026
"I was expecting a bit more from..."
I was expecting a bit more from my order. The item looked okay at first, but once I had it in hand, it just didn’t have the feel I thought it would. Shipping also took longer than I was prepared for, which didn’t help. Maybe it works for some people, but for me, I’ll probably look somewhere else next time.
RandallBlack_23
January 01, 2026
"Support got back to me fast"
I wasn’t really expecting much, but support replied quickly and actually helped me out. The team seemed helpful enough, which was a nice surprise
MARIANI
December 28, 2025
"Good communication, just one slow reply"
I ordered from leatherneo.com, and overall the communication was good. When I emailed them, they actually answered my questions clearly, like about my order status, what to expect next, and anything I wasn’t sure about. It didn’t feel like those vague replies you sometimes get, where they say a lot but don’t really answer anything.
There was one reply that took longer than I expected, so I wouldn’t say it was perfect, but it wasn’t a huge problem either. They were polite, helpful, and easy to deal with, whether I was asking a simple question, checking on timing, or just needing a quick update. I’d give them 4 stars for how they handled the communication.
hello_jimmie786
December 25, 2025
"Didn’t last long"
The leather started cracking after about two weeks. Disappointing.
LizziePhanco
December 06, 2025
"I mean, the site does work, so..."
I mean, the site does work, so that's good, but using it was kind of a weird experience. At first I thought it was straightforward, then I kept getting turned around trying to find things. It's not terrible or anything, maybe it's fine once you get used to it, but the navigation felt a bit clunky and confusing.
pattygreen1674
December 06, 2025
"The jacket itself was fine overall, but..."
The jacket itself was fine overall, but the packaging was disappointing. The box showed up dented, and the jacket was just folded inside without much protection. If this had been a cheaper item, I probably wouldn’t have cared as much, but for the price, I expected a bit more care in how it was shipped